Available courses

Supervising Others

Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it.

The Supervising Others workshop will help supervisors become more efficient and proficient, with information on delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, resolving conflict, and administering discipline.

Skill Level: Beginner

Administrative Office Procedures

Administrative office procedures may not be glamorous, but they are essential to the success of any enterprise. A well run office reduces miscommunication and helps to eliminate common errors. By making the administrative office a priority, you will establish clear policies and procedures with employee understanding and buy-in, which ensures that your work environment runs smoothly.

In the Administrative Office Procedures course, you will understand how an Administrative Office Procedure binder demonstrates professionalism and efficiency in an organization or office setting.  It is also a marvelous instrument for quick reference and utilization.  Strategies and procedures are a vital connection between the company's vision and its everyday operations.

Skill Level: Beginner

Meeting Management

This course is designed to give you the basic tools you need to initiate and manage meetings. You will learn planning and leading techniques that will give you the confidence to run meetings that engage attendees and leave a positive and lasting impression. Through this workshop, you will develop the skills needed to plan and implement successful meetings.

The Meeting Management course will help you explore how to reduce waste and make meetings more efficient. This is a hands-on workshop, and your participation will help make it a valuable experience. You will use this time to begin developing your skills alongside others who share the same desire to improve their meeting management abilities.

Skill Level: Beginner