Career Development Skills

Effective time management requires focus and intentional planning to help you take control of your busy day and stay on track with your goals. Workplace challenges can often disrupt how you use your time, but by applying prioritisation, clear goal-setting, and better organisation of both your tasks and environment, you can overcome these barriers.

This course provides practical strategies to boost your personal and professional productivity and help you work smarter, not harder. By strengthening your time management skills, you’ll be better equipped to stay organised, improve efficiency, and contribute to a more successful and productive work environment.

Course Objectives:

•     Plan and prioritize each day’s activities in a more efficient, productive manner

•     Overcome procrastination quickly and easily

•     Handle crises effectively and quickly

•     Organize your workspace and workflow to make better use of time

•     Delegate more efficiently

•     Use rituals to make your life run smoother

•     Plan meetings more appropriately and effectively

You’ve likely met someone who is naturally engaging, confident, and memorable. This course helps you develop those same qualities by showing you how to create a strong first impression, remember names, and handle common social situations—like what to do when you forget someone’s name.

The Interpersonal Skills course equips you with practical communication and negotiation techniques, along with tips to help you make a lasting impact. You’ll also build confidence in networking and starting conversations, while learning how to keep discussions flowing and move them to deeper, more meaningful levels.

Course Objectives:

·        Understand the difference between hearing and listening

·        Know some ways to improve the verbal skills of asking questions and communicating with power.

·        Understand what is ‘non-verbal communication’ and how it can enhance interpersonal relationships.

·        Identify the skills needed in starting a conversation.

·        Identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.

·        Understand how seeing the other side can improve skills in influencing other people.

·        Understand how the use of facts and emotions can help bring people to your side.

·        Identify ways of sharing one’s opinions constructively.

·        Learn tips in preparing for a negotiation, opening a negotiation, bargaining, and closing a negotiation.

·        Learn tips in making an impact through powerful first impressions.

Over the past few decades, psychologists and business professionals have found that successful problem solvers consistently follow a similar process to identify challenges and implement effective solutions. This approach works for problems of any size or complexity.
In the Creative Problem Solving workshop, you will gain a comprehensive overview of the entire problem-solving process, along with practical tools you can use every day. You will develop essential skills such as brainstorming, gathering and analyzing information, and identifying available resources, enabling you to approach challenges with confidence and creativity.

Course Objectives:

•    Understand problems and the creative problem solving process
•    Identify types of information to gather and key questions to ask in problem solving 
•    Identify the importance of defining a problem correctly
•    Identify and use four different problem definition tools
•    Write concrete problem statements
•    Use basic brainstorming tools to generate ideas for solutions
•    Evaluate potential solutions against criteria, including cost/benefit analysis and group 
     voting
•    Perform a final analysis to select a solution
•    Understand the roles that fact and intuition play in selecting a solution
•    Understand the need to refine the shortlist and redefine it
•    Understand how to identify the tasks and resources necessary to implement solutions
•    Evaluate and adapt solutions to reality

Communication Strategies

For the better part of every day, you are communicating with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse or partner when they’re talking to you, or even the look you give the cat, it all sends a message.

The Communication Strategies workshop will help you understand the different methods of communication and how to make the most of each one. These strategies can benefit your entire organization and its employees. As you apply them, their impact will spread throughout the workplace and positively influence everyone involved.

Workshop Objectives:

·        Understand what communication is

·        Identify ways that communication can happen

·        Identify barriers to communication and how to overcome them

·        Develop their non-verbal and para-verbal communication skills

·        Use the STAR method to speak on the spot

·        Listen actively and effectively

·        Ask good questions

·        Use appreciative inquiry as a communication tool

·        Adeptly converse and network with others

·        Identify and mitigate precipitating factors

·        Establish common ground with others

·        Use “I” messages